Saving money on your broadband

When looking at the household bills to see where you can save money, switching your broadband can result in big savings. It doesn’t have to be complicated and it’s relatively easy to find a good deal that saves money, and can even give you a faster broadband service too.

What happens when you switch broadband?

Switching broadband is now a lot simpler than it once was, your new Internet Service Provider (ISP) handles the transfer. All you need do is choose a new ISP and register, and they will deal with the switch. On the day of a switch your broadband will stop working for a short period of time, but usually the downtime will be brief. However, a switch may take longer if you are switching to or from an Openreach (BT) network service to Virgin Media, as they operate separate networks.

Choosing the right type of broadband

Don’t get hung up on price!

The cheapest broadband deals will be suitable for one or two people who don’t need a superfast connection, for web browsing, email and social media. But if the connection is shared and/or is going to be used to stream video, download files or play games then you should look to spend a little more on a fibre optic service with a faster connection. More information about fibre optic can be found in Broadband Genie’s guide.

It’s usually best to go for an unlimited package too. Deals with monthly data usage allowances can be cheap, but going over your allowance can be expensive.

Check your remaining contract term

Before signing up to that amazing new deal, make sure that leaving your current provider isn’t going to cost anything.

  • If you’re still in a contract term there will probably be a cancellation charge for ending the service early and this could be quite expensive. Only cancel early if it’s unavoidable.
  • If you’re leaving due to poor service submit an official complaint. You may be able to get the problem fixed, but if not you can try asking to be released from the contract without charge.

Switch or stay?

If you’re happy with your existing provider it’s always worth trying to negotiate a better deal before switching. You could save money and avoid any potential hassle from changing services. Call the provider and tell them you’re thinking of switching and would like to know what they can offer to keep you.

Discounts and free setup

It’s common to find broadband deals offering discounted prices for a fixed period, often the entire term of the contract. The monthly savings can really add up but take note of the price after the discount as it can be a sharp increase. If the discount is for the entire contract, make a note of the date and be prepared to switch to another deal.

Fixed price guarantees

Many broadband providers will increase prices in the middle of a contract. If you’d like to avoid this there are some deals which come with fixed price guarantees.

Free gifts and extras

Often, providers will have special offers to tempt you to switch to them. Arguably, the best offers are those which include pre-paid credit cards, as you’re not restricted to a specific retailer. If you take the value of these into consideration it can amount to a considerable saving over the length of the contract.